Vinted Members Share Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.